Privacy Policy

Last updated: 19 March 2026

1. Data Controller

The data controller responsible for your personal data is Chapel Stone, located at 14 Montpellier Parade, Harrogate, North Yorkshire, HG1 2TJ. For any data-related enquiries, please contact us at enquiries@chapel-stone.co.uk or by telephone on +44 1423 847263.

2. Collection of Personal Data

We collect personal data that you voluntarily provide when using our website. This may include:

Your first name, provided through the order form.
Your telephone number, used to contact you regarding your order.
Your email address, if you choose to provide it.
Your choice of guide or product, submitted through the order form.

We do not collect sensitive personal data, nor do we process data relating to children under the age of 16.

3. Purposes of Processing

We process your personal data for the following purposes:

To fulfil your order and deliver the educational guide you have requested.
To respond to your enquiries and provide customer support.
To maintain internal records and improve the quality of our services.

The legal basis for this processing is the performance of a contract (fulfilling your order) and our legitimate interest in operating and improving our website.

4. Cookies

This website may use essential cookies to ensure its proper functioning. These cookies do not collect personal data and are strictly necessary for the technical operation of the site. We do not use tracking cookies, advertising cookies or analytics services that identify individual users.

5. Sharing Data with Third Parties

We do not sell, rent or trade your personal data with third parties. We may share your data only in the following circumstances:

With service providers who assist us in processing orders, solely for the purpose of fulfilling your request, and who are contractually bound to protect your data.
Where required by law, regulation, or court order.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or destruction. While no system can guarantee absolute security, we take reasonable steps to safeguard the information you entrust to us.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

Right of access — You may request a copy of the personal data we hold about you.
Right to rectification — You may ask us to correct any inaccurate or incomplete data.
Right to erasure — You may request the deletion of your personal data where there is no compelling reason for its continued processing.
Right to restriction of processing — You may ask us to limit the way we use your data in certain circumstances.
Right to data portability — You may request that we transfer your data to another organisation in a structured, commonly used format.
Right to object — You may object to the processing of your personal data where we rely on legitimate interest as the legal basis.

To exercise any of these rights, please contact us at enquiries@chapel-stone.co.uk. We will respond to your request within one calendar month. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Contact Regarding Your Data

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please write to us at:

Chapel Stone
14 Montpellier Parade
Harrogate, North Yorkshire, HG1 2TJ
Email: enquiries@chapel-stone.co.uk
Phone: +44 1423 847263

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